The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Leisure/ TV room
Sauna
Jacuzzi
Room features
Air conditioning
Heating
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Cuesta De Santo Domingo, 2,
Madrid,
Spain,
28013,
Community of Madrid
Map view
street view
Cuesta De Santo Domingo, 2,
Madrid,
Spain,
28013,
Community of Madrid
City landmarks
Square
Puerta del Sol
960 m
Casino
Gran Via
880 m
Museum
Prado National Museum
2.0
km
Museum
Museo Nacional Thyssen-Bornemisza
1.6
km
Park
El Retiro Park
2.2
km
Plaza de la Independencia
Parque del Retiro
1.9
km
Church
Real Basilica de San Francisco el Grande
1.2
km
Museum
Plaza de Cibeles
1.7
km
Museum
Museo Nacional Centro de Arte Reina Sofia
2.0
km
Public Building
Cybele Palace
1.8
km
Paseo del Pintor Rosales
Templo de Debod
1.1
km
Church
Catedral de Sta Maria la Real de la Almudena
690 m
Calle Ponzano tapas
2.7
km
Calle Alcala 42
Circulo de Bellas Artes
1.3
km
Museum
Museo de Historia de Madrid
1.2
km
Square
Plaza de Santa Ana
1.2
km
Monument
Puerta de Toledo
1.6
km
Museum
Museo Sorolla
2.4
km
Paseo del Prado Paseo Del Prado
Paseo del Prado
1.7
km
Garden
Royal Botanical Garden of Madrid
2.0
km
Calle de Ferraz
Temple of Debod
2.2
km
Museum
The Museum of Contemporary Art-Madrid
1.5
km
Bridge
Puente de Segovia
1.9
km
Nearby
Square
Plaza Mayor
560 m
Palace
Royal Palace of Madrid
530 m
Theatre
Teatro Real
100 m
Opposite Palacio Real
Plaza de Oriente
490 m
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
570 m
Garden
Sabatini Gardens
380 m
Church
Iglesia San Gines
330 m
Restaurants
Museo del Jamon
660 m
Carrera San Jeronimo 6 Calle De La Victoria
La Bola
230 m
5 Calle de la Bola
El Cafe de La Opera
20 m
Calle Arrieta 6
Restaurante Botin
650 m
C/Cuchilleros
La Paella Real
110 m
Calle Arrieta No. 2
Taberna del Alabardero
120 m
Calle Felipe V 6 Número 6
La Lonja
140 m
Plaza del Oriente 6
De Maria Opera
150 m
Plaza Isabel II 8
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.8
Location
9.3
Service
7.8
Dining
7.3
Guest reviews
7.8/10
based on 8 reviews
8.6
8.6/10 based on 2070 reviews
David
United Kingdom,
April
2024
8.2/10
The hotel is excellently located in the heart of the city, providing quick and easy access to major attractions. The rooms, although cozy, had some issues like lighting and a slight unpleasant smell. The service was exceptional with friendly and professional staff. The dining options were varied but had some inconveniences. Overall, a convenient choice for a stay in Madrid.
Rooms
7.0
The rooms were a bit small with issues like inadequate lighting to avoid waking up companions and a subtle bad smell.
Service
9.0
The staff was incredibly friendly and helpful, especially Enrique who assisted me promptly and professionally during my stay.
Location
10.0
You can't beat the hotel's location, just seconds away from the Royal Palace, Opera Metro station, and other major attractions in Madrid.
Dining
8.0
The dining experience offered a good buffet selection with a variety of Mediterranean dishes, but the process to access breakfast could be improved.
Facilities
7.0
The hotel offers standard facilities with nothing outstanding, but they meet the basic needs of guests.
Reginald
United Kingdom,
November
2023
8.0/10
Staying at this hotel was a mix of great and not-so-great experiences. The rooms were spacious with a luxurious Jacuzzi and terrace offering a fantastic experience, though some cleanliness issues were noticeable. The service was top-notch, with incredibly helpful and friendly staff always ready to assist. The location was exceptional, surrounded by beautiful architecture and close to major tourist sights, making exploring the city effortless. Dining options were varied, with delicious buffet selections, but the breakfast area felt a bit cramped. Despite some room for improvement, the overall value for money was decent.
Rooms
7.0
The rooms were spacious with a luxurious Jacuzzi and terrace, offering a fantastic experience. However, some cleanliness issues were noticeable.
Service
9.0
The staff was incredibly helpful, friendly, and smart, always ready to fulfill any demands. They are excellent in pointing out places to visit.
Location
9.0
The hotel is excellently located near major tourist sights and surrounded by beautiful architecture, gardens, and cafes, making it easy to explore the city.
Dining
7.0
Dining options were varied with delicious buffet selections, but the breakfast area felt a bit cramped.
Facilities
8.0
The facilities provided were satisfactory overall, with everything needed for a comfortable stay.
Iain
United Kingdom,
October
2023
7.4/10
The hotel offered a mix of positives including clean and spacious rooms, but an uncomfortable bathroom layout. The location was fantastic for exploring the city, although dining options were limited. Service was hit and miss, with helpful and unhelpful instances. Good value for money overall.
Rooms
8.0
The room was large, very clean, and spacious with four single beds and additional king and single beds.
Service
6.0
The service was average overall, with a standout being a helpful staff member at reception during power socket issues.
Location
9.0
The hotel's location was completely awesome, with easy access to key city areas and attractions, including the Opera Metro station.
Dining
7.0
The breakfast room offered a good selection, though it consisted of the same food each morning.
Facilities
7.0
The hotel had basic facilities that met our needs during the stay.
Frederick
United States,
September
2023
8.0/10
I had a fantastic stay at the hotel. The rooms were perfect for our needs, with a lovely large bathroom and a great shower. The location was almost ideal, right in the city center and near a Metro station, offering easy access to many attractions. The service was a bit hit or miss, but we did encounter one very helpful staff member. The dining experience could have been better, but there were plenty of local options to explore. Overall, a great choice for our time in Madrid.
Rooms
9.0
The room was clean and neat, featuring a LARGE comfortable double bed and an excellent bathroom with a walk-in shower. It suited our needs perfectly.
Service
7.0
The service was average overall, with some staff seeming a bit overwhelmed. However, one receptionist was notably helpful when we had issues with the power sockets in our room.
Location
10.0
The location was perfect, overlooking the Opera House and offering easy walking access to various sights and the Metro station. It was excellent for exploring Madrid.
Dining
6.0
Opting for the half-board eating option may not have been the best choice, as the dining experience was not impressive, but with so many local dinner options available, we would have preferred bed and breakfast. The buffet was quite small.
Facilities
8.0
The hotel features a spa and a terrace, which were nice additions to our stay.
Albert
United Kingdom,
July
2023
7.4/10
The hotel has a room with a view to the square, which is super but can be interrupted by loud singing in the early hours. Sadly, there was no water or kettle in the room for tea making, yet it was clean and ideal for a short break.
Rooms
7.0
The room with a view to the square was lovely, but the singing could be a disturbance. It was clean and suitable for a short stay.
Service
6.0
The staff was helpful when asked about places to visit, but could be rude under the pressure of settling guests. They kindly accommodated a room change the next day.
Location
9.0
The location couldn't be better for Old Madrid, right next to Plaza Oriente and the Opera House. Surrounded by beautiful architecture, gardens, and cafes, it's ideal for exploring the area.
Dining
7.0
The breakfast area was a bit cramped, but the selection was sufficient. It passed the test overall.
Facilities
8.0
The facility offered amenities like room service, dry cleaning, laundry, and tours/ticket assistance.
Deborah
United Kingdom,
June
2023
8.4/10
The hotel is a great value for its location and star rating. The rooms are well-equipped and comfortable, with nice amenities, though the dining can be pricey. The service is top-notch and the location is superb, close to many tourist attractions.
Rooms
9.0
I stayed in a double bed room that was not only very affordable but also well-equipped with air conditioning, a hair dryer in the bathroom, and a separate shower attachment for convenient hair washing. The wooden floor added a nice touch and the bathroom was amazing.
Service
9.0
The staff was disarmingly nice and incredibly helpful, providing us with great recommendations for nearby restaurants and arranging transportation. Their service was welcoming and accommodating, exceeding expectations.
Location
9.0
The hotel's location makes up for any noise issues, being just across from the Royal Palace and close to Plaza Mayor. It's superbly situated near the Opera Metro station, allowing for easy exploration of the city's attractions.
Dining
7.0
The dining options were abundant and good, though a bit expensive at times. The hotel's coffee shop next door offered a more budget-friendly alternative.
Facilities
8.0
The hotel offers room service, dry cleaning, laundry, and tours/ticket assistance, enhancing the overall experience for guests.
Jack
United States,
June
2023
7.4/10
I had a mixed experience at this hotel. The rooms, overlooking the royal palace and Plaza Espana, were a beautiful way to start and end the day, but they were nothing special and were quite noisy at night. The service was efficient overall, especially with our queries, but there were issues with deliveries and staff being late or absent. The location was excellent, being central to key sights and providing easy access to the metro, although some noise from the Palace could be heard. Dining options were plentiful and tasty, catering to both vegetarian and American breakfast preferences, but the half-board option might not be the best choice considering the many local dinner options available.
Rooms
7.0
The rooms were adequate for a long weekend, with the highlight being the tub and terrace, but they were quite noisy at night.
Service
7.0
The staff were efficient with our queries, although there were issues with deliveries and staff being late or absent.
Location
8.0
The location was excellent, being walking distance to major attractions like the Gran Vía and the Royal Palace, although some noise from the Palace was noticeable.
Dining
8.0
The dining experience was good overall, with tasty and plentiful options catering to different tastes, but reconsider the half-board option for more dining flexibility.
Facilities
7.0
The hotel facilities were decent, offering a satisfactory stay for a short trip.
Johnny
United States,
April
2023
8.8/10
My stay at the hotel was worth every penny. The rooms, although nice and comfortable, felt a bit crammed against a wall with a tiny walkway. The room was also too hot for my liking.
Rooms
8.0
The rooms were very nice and comfortable, but felt a bit crammed against a wall with a tiny walkway. The temperature was too hot.
Service
9.0
The staff at the hotel were incredibly helpful and obliging. They were very friendly and provided great recommendations for local attractions.
Location
10.0
The location of the hotel was perfect with easy access to the metro and within walking distance to many main sites, restaurants, and shopping areas.
Dining
8.0
The dining experience was good with a varied selection of foods for breakfast, including fruits, ham, cheese, and pastries.
Facilities
9.0
The hotel's facilities were clean and safe, making for a pleasant and comfortable stay.
Loews Atlanta Hotel
Exe Malaga Museos
Mercure Hotel Apartments Dubai Barsha Heights
Leon Hotel Les
Quentin Golden Bear Hotel
Iclub Sheung Wan Hotel
Blackpool Lodge
Mai Chau Ecolodge
Fairhaven Hotel - 46 Palatine Road
Luxury Suites Amsterdam
Downtown Rotana
Au Royal Mad